Kempinski Hotel Mall Of The Emirates, Dubai | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Sheikh Zayed Road, Dubai, United Arab Emirates, 0000

“I loved the convenience of direct access to the Mall of the Emirates!”view full review

Kempinski Hotel Mall Of The Emirates, Dubai is a luxurious 5-star hotel directly connected to the world-class Mall of the Emirates. This hotel features 350 rooms and suites, a range of dining options, a bespoke spa, and two temperature-controlled infinity pools.

Rooms & Amenities

The hotel offers a variety of accommodations, including the newly refurbished Executive Grand Deluxe Rooms, which feature modern decor and a separate study and living area. All rooms are equipped with high-speed internet, flat-screen TVs, and marble bathrooms with luxurious amenities.

Dining Options

Dining options at the Kempinski include Salero Tapas & Bodega, which specializes in Spanish cuisine, and Olea for authentic Levantine dishes. Guests can also enjoy afternoon tea at Aspen, a sophisticated European-inspired café located in the hotel lobby.

Leisure & Wellness

Kempinski Hotel Mall Of The Emirates features SENSASIA Stories, a bespoke spa that offers a range of massages and body treatments. The hotel also has a well-equipped fitness center and two outdoor infinity pools for relaxation and leisure.

Meetings & Location

The hotel provides comprehensive meeting facilities with ten flexible venues, accommodating events from intimate gatherings to large conferences. It is centrally located on Sheikh Zayed Road, facilitating access to key attractions like the Burj Khalifa and Palm Jumeirah.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two Bedroom Family Suite includes Access to Snow Park Ski Dubai 2 Lounge Access including Afternoon Tea Evening Cocktail Hours Soft Refreshments & Canapes

Max:

2 persons

1630 sq. feet

Bed options:

1 King-size bed

City view

Coffee machine

Bathtub

room details

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Grand Deluxe Room includes Access to Snow Park Ski Dubai 2

Max:

3 persons

660 sq. feet

Bed options:

1 King-size bed

City view

Coffee machine

Bathtub

room details

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Superior Room

Max:

2 persons

370 sq. feet

Bed options:

1 King-size bed

Coffee machine

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 7.7 mi

Airports

Dubai Creek SPB (DCG) 15.5 mi

Dubai (DXB) 25.3 mi

Train

Business Bay Station 7.3 mi

Underground

Mall of the Emirates1700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Dining Experience

“I visited the Aspen Café and was truly impressed. The ambiance is cozy, with a modern design that complements the food's quality. I ordered the linger tea, which was not only healthy but beautifully presented with cookies and honey. The piano player added to the serene atmosphere, making it a perfect place for relaxation.” view full review

Haven of Tranquility

“Kempinski's spa is a sanctuary for relaxation. I enjoyed various treatments, including the sauna and steam room that provided an unbeatable experience of pampering. Each visit left me feeling rejuvenated and blissfully relaxed, making it the highlight of my stay.” view full review

Perfect for Business

“During my business trip, I found the business facilities really good. The front desk team efficiently handled my requests, and I experienced excellent customer service when I needed to extend my stay. Such professionalism helped me focus on my work without any hiccups.” view full review

Luxurious Accommodations

“The rooms are an oasis of comfort adorned with exquisite decor. My night's sleep was splendid, thanks to the plush bed and high-quality linens. The attention to detail in the room features truly elevated my experience, making it a amazing stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski to door
Ski storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Golf course
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Sheikh Zayed Road, Dubai, United Arab Emirates, 0000

Map view

Sheikh Zayed Road, Dubai, United Arab Emirates, 0000

City landmarks

Mall

Mall of the Emirates

2800 ft

Ski Area

Ski Dubai

4200 ft

Amusement Park

Wild Wadi Waterpark

1.5 mi

Landmark

Burj Al Arab

1.7 mi

Theatre

Ductac

2800 ft

Landmark

Al Jaber Gallery

2900 ft

Landmark

The Pointe

2100 ft

Market

The Ripe Market- Dubai Police Academy

2200 ft

Landmark

Retreat Spa

2100 ft

Landmark

Magic Planet

2800 ft

Landmark

HeliDubai

3000 ft

Landmark

Meem Gallery

1.1 mi

Landmark

Gold And Diamond Park

1.5 mi

Park

Al Barsha Pond Park

1.6 mi

Landmark

Waterwow

4800 ft

Landmark

Mondo Arte

5100 ft

Landmark

Golf Club Rental Dubai

5200 ft

Landmark

Dubai Turtle Rehabilitation Project

1.6 mi

Landmark

AquaFun

1.6 mi

Museum

Dubai Moving Image Museum

1.9 mi

Amusement Park

WOW Kids Amusement Arcade

1.5 mi

Landmark

Coca-Cola Arena

2.0 mi

Landmark

Jazz Lounge Spa

1.8 mi

Landmark

Glory Art Gallery

1.6 mi

Beach

Al Sufouh Beach

1.8 mi

Landmark

Black palace beach

1.8 mi

Landmark

Jumeira Beach Pavillion

2.0 mi

Landmark

Umm Suqeim Park

2.0 mi

Nearby

5 2a Street Al Barsha 1

Sparkys

900 ft

28th Street

Mamzar Centre

1200 ft

Restaurants

Apres

100 ft

Mall of the Emirates Sheikh Zayed Rd 1st Floor

Olea

0 ft

Sheikh Zayed Road Kempinski Hotel Mall of the Emirates

St Tropez Bistro

100 ft

Mall of Emirates First Floor - West End Wing

The Butcher Shop & Grill

300 ft

Al Barsha Rd 1st Floor

Noir

100 ft

Sheikh Zayed Road 2nd Floor Kempinski Hotel Mall of the Emirates Dubai

The Cheesecake Factory

800 ft

Sheikh Zayed Road 4th Interchange

Salmontini

200 ft

Sheikh Mohammed Bin Zayed Rd Barsha

Ihop

2800 ft

Mall of the Emirates Sheikh Zayed Rd

California Pizza Kitchen

800 ft

Mall of the Emirates Sheikh Zayed Rd

Reviews and Ratings

Reviews from guests about their experience.

68%

loved their spa retreat and can’t wait to return.

6.8/10

Nice

Rooms

7.8

Location

9.4

Service

9.0

Dining

7.6

Parker

United Kingdom, April 2025

6.0/10

Staying at the Kempinski Hotel Mall of the Emirates was a good experience, thanks to its perfect location and friendly atmosphere. The staff was incredibly helpful, and I appreciated the convenient access to the mall. However, the breakfast options could use some improvement as they weren't as impressive as I had hoped.

Rooms

10.0

My Grand Deluxe Room was spacious and comfortable, though I noticed that some deluxe rooms can vary in size. It was well-maintained with all the necessary amenities.

Service

10.0

The service was truly really good. From the front desk to housekeeping, everyone was polite and attentive. I particularly want to commend Ms. Asli for her warm hospitality.

Location

10.0

The hotel is perfectly situated for shopping and sightseeing. Being connected to the Mall of the Emirates made everything easily accessible, and I enjoyed exploring nearby attractions like Dubai Mall and Burj Khalifa.

Dining

8.0

While the dining options were satisfactory, the breakfast spread wasn't as impressive as I expected for a hotel of this caliber. A little more variety would have made a big difference.

Facilities

9.0

The facilities were quite comprehensive, offering everything from room service to valet parking, which added convenience to my stay. I also appreciated the well-maintained public areas.

John

United Kingdom, March 2025

7.0/10

I had a wonderful stay overall at the Kempinski Hotel Mall of the Emirates. The breakfast and lunch buffets were amazing with such a large variety to choose from. However, the pool left much to be desired as it felt small and lacked warmth. The hotel staff excelled in service, particularly Mahmoud, who went above and beyond to assist me during my visit.

Rooms

8.0

The room was spacious and comfortable, but it felt somewhat dated and could benefit from an update. Though the views were nice, I noted that my coffee machine was not functioning properly.

Service

10.0

The hotel staff, especially Mahmoud and Basma, provided really good service, making me feel valued and well looked after throughout my stay. They were attentive, friendly, and dedicated.

Location

10.0

Being connected directly to the Mall of the Emirates is a huge bonus, as it made shopping and dining incredibly convenient. The location is perfect for exploring Dubai.

Dining

9.0

The breakfast buffet had an impressive selection, including specialty egg dishes and freshly made smoothies. However, I feel there could be more variety in fruits and berries offered.

Facilities

7.0

While the hotel offered great amenities, the gym felt basic and the pool area could use some improvements. The services provided, like room service and housekeeping, were great.

Rosie

United Kingdom, February 2025

7.0/10

My stay at Kempinski Hotel Mall Of The Emirates was comfortable overall, but there were notable shortcomings. The hotel is conveniently located, making it easy to access shopping and attractions, though the room conditions were less than ideal. Friendly staff were a highlight, but some service aspects left me wanting more.

Rooms

7.0

I found the rooms spacious, though the twin beds were disappointing as they were pushed together. not ideal for privacy. The overall condition of the room was acceptable, but I did notice issues with humidity.

Service

8.0

The staff was incredibly friendly and attentive, especially Ms. Asli at the front desk who truly embodied excellent service. However, the housekeeping could have been more thorough.

Location

9.0

The hotel's location is fantastic for shopping and dining, right in the heart of Mall Of The Emirates. I appreciated how accessible everything was, from restaurants to attractions.

Dining

6.0

Breakfast offerings were not impressive, and I felt the dining options could have been better. However, the room service was decent and had plenty of options.

Facilities

8.0

The hotel facilities, including the pool and various services, were satisfactory. I especially enjoyed the room amenities and how accommodating they were.

Aaron

United Kingdom, January 2025

7.4/10

I had a lovely two-night stay at the Kempinski Hotel Mall of the Emirates, enjoying fantastic views and warm hospitality. The location was perfect for my needs, especially the direct access to the Mall. However, I faced some issues with my room selection and internet connectivity, which were disappointing.

Rooms

6.0

My room was beautifully decorated and spacious, but I encountered some problems. While I initially booked a Junior Suite with a promised view, I found myself needing to switch to a room due to a different outlook. The second room unfortunately had a stale smoke smell, which was not ideal. I also faced connectivity issues with the internet during my stay.

Service

9.0

The staff were incredibly friendly and helpful. From the moment I arrived, I felt welcomed. They were always ready to assist, whether it was at reception or room service, making my stay more pleasant and comfortable.

Location

8.0

The hotel's location next to the Mall of the Emirates was a huge plus. I appreciated being close to shopping and dining options, making it very convenient for me to explore the area. However, occasionally, accessing taxis from the hotel could be slow.

Dining

7.0

Dining options were decent, with a good buffet breakfast that I thoroughly enjoyed. However, I found the service could be slow at times, which detracted a bit from the experience. Overall, the food quality was good, but it didn't quite match the hotel's luxurious feel.

Facilities

7.0

The hotel offered a great range of facilities, including room service and housekeeping that were efficient. However, I did notice some construction noise during my stay, which impacted the overall experience, especially while dining.

Jacob

United Kingdom, December 2024

6.8/10

My stay at Kempinski Hotel Mall of the Emirates was fantastic overall. The location was perfect, right next to the mall, and the staff were incredibly friendly and accommodating. However, I did experience some hiccups at check-in regarding room details and the swimming pool wasn't very inviting since it was often shaded. Still, the dining options were impressive and the service made me feel right at home.

Rooms

8.0

I stayed in an executive junior suite, which was spacious and well-maintained, although the sofa bed was a bit cramped for comfort.

Service

8.0

The staff were super friendly, with a special shoutout to Jonathan at the lounge who truly made us feel at home. However, the reservation team could definitely improve their communication and customer service.

Location

10.0

The location was excellent! Right in the Mall of the Emirates, making shopping and dining super convenient. Also, it was close to several attractions like Jumeirah Beach.

Dining

8.0

Buffet breakfasts were good with a variety of options, although the menu didn't change much during my stay. Some prices were quite steep, but overall the food quality was good.

Facilities

8.0

Facilities included everything from room service to valet parking, which added to the convenience of my stay.